Terms and Conditions
Effective Date: 1st January, 2025
Welcome to
Heal Easy
A brand owned and operated by
Zrowth Healthcare Pvt Ltd
. By accessing or using our website and services, you agree to be bound by these Terms and Conditions.
Our services—including gut health programs, consultations, and consumable food products—are intended for individuals aged 18 and above. Minors may participate only with the consent and supervision of a parent or legal guardian.
All information provided by you must be accurate and truthful. Payments must be made in full at the time of purchase. Prices are subject to change, but such changes will not affect orders that have already been confirmed.
Programs and consultations will be delivered as described at the time of purchase. Physical products are typically shipped within 4–7 business days following order confirmation. Customers are required to provide accurate health details and are expected to follow all provided instructions and protocols for optimal results.
Due to the consumable nature of our products,
refunds are not provided
. However, in the event of damaged or missing items, a replacement may be issued if the issue is reported within
48 hours
of delivery.
All content and recommendations offered through our programs and products are for
informational purposes only
and are not intended as a substitute for professional medical advice, diagnosis, or treatment. Customers are strongly advised to consult a physician or qualified healthcare provider before starting any new dietary or wellness regimen, particularly if pre-existing health conditions are present.
Zrowth Healthcare Pvt Ltd (Heal Easy)
will not be held responsible for any health complications, adverse reactions, or unsatisfactory outcomes resulting from participation in our programs or use of our products. Effectiveness may vary based on individual health profiles, adherence to the protocol, and other uncontrollable factors.
No specific outcomes or results are guaranteed.
Users are prohibited from misusing our website in any way. This includes, but is not limited to, hacking attempts, transmission of harmful content, or unauthorized access to data or systems. Violation of these terms may result in permanent termination of access to our services.
We are not liable for delays or service interruptions caused by external factors, including but not limited to natural disasters, technical failures, or actions by governmental authorities.
Zrowth Healthcare Pvt Ltd reserves the right to cancel any order or terminate access to services if any user is found violating our policies or engaging in fraudulent or abusive conduct.
For any grievances or service-related concerns, customers are encouraged to contact our support team at
. We strive to resolve disputes amicably. If resolution is not possible, disputes shall be settled through arbitration governed by
Indian law and subject to the jurisdiction of courts in Hyderbad, India
.